Terms and conditions (13)
Declaration:
– The user data collected on our website helps us to process your reservation. By-law 09-08 of 18 February 2009, concerning the privacy act on the handling of personal data, you have the right to access or correct your personal information, just contact us on 00212522987085 or at contact@horentcar.com.
Rental contract:
– It is a contract between the rental agency and the main driver. Both parties must strictly comply with terms and conditions for vehicle rental.
Driver's age:
– The driver must be at least 23 years old + 2 years of driver's license. Only the person designated in the contract can drive the vehicle.
Use of the vehicle:
– A description of the condition of the Vehicle will be given to you at the same time as the rental agreement. Before leaving the rental location, you are required to check the condition of the vehicle. The condition of the vehicle will be as set out in the document given to you with the rental agreement and once the document will be countersigned by both parties, it will be considered that you received the vehicle in proper working condition.
– You have to return the vehicle in the same condition as it was provided at the start of the rental. You are responsible for any repair costs and these will be added to the cost of the rental.
– The vehicle cannot be driven outside the territory (Morocco).
– You are liable for all fees, taxes, fines, and penalties incurred in connection with the use of the Vehicle and for which Ho Rent Car is charged.
– You must not use the Vehicle under any of the following conditions or for any of the following purposes:
1. Re-rental to or use by other persons ;
2. Carrying passengers for hire or reward ;
3. Carrying more than the number of seats mentioned on the registration card of the vehicle .
– In case of damage or theft, you must transmit to Horent Car, within no more than 2 days, the accident report or theft report receipt issued by the authorities, and the keys and vehicle documents.
– You must remain alert to any signal emitted by the warning lights on the vehicle's dashboard, and perform usage checks (tire pressures, engine oil, and water levels, etc.) when needed.
– The vehicle is supplied with tires whose condition and number comply with the road regulations. In case of a deterioration of one of them for a cause other than normal wear, hidden defect or force majeure, you agree to replace it immediately and at your own expense by a tire of the same size, same type, same mark.
– You have to return the vehicle in the same condition as it was provided at the start of the rental. You are responsible for any repair costs and these will be added to the cost of the rental.
– The vehicle cannot be driven outside the territory (Morocco).
– You are liable for all fees, taxes, fines, and penalties incurred in connection with the use of the Vehicle and for which Ho Rent Car is charged.
– You must not use the Vehicle under any of the following conditions or for any of the following purposes:
1. Re-rental to or use by other persons ;
2. Carrying passengers for hire or reward ;
3. Carrying more than the number of seats mentioned on the registration card of the vehicle .
– In case of damage or theft, you must transmit to Horent Car, within no more than 2 days, the accident report or theft report receipt issued by the authorities, and the keys and vehicle documents.
– You must remain alert to any signal emitted by the warning lights on the vehicle's dashboard, and perform usage checks (tire pressures, engine oil, and water levels, etc.) when needed.
– The vehicle is supplied with tires whose condition and number comply with the road regulations. In case of a deterioration of one of them for a cause other than normal wear, hidden defect or force majeure, you agree to replace it immediately and at your own expense by a tire of the same size, same type, same mark.
Rental period:
– The check-in has to be done during the agency’s opening hours.
– No refund will be possible for any rental shorter than the duration provided in the reservation (early return).
–In case you want to keep the vehicle for a few more days, you should warn the agency as well as paying extra days of rental.
– No refund will be possible for any rental shorter than the duration provided in the reservation (early return).
–In case you want to keep the vehicle for a few more days, you should warn the agency as well as paying extra days of rental.
Return of the vehicle:
– The check-in has to be done during the agency’s opening hours.
– No refund will be possible for any rental shorter than the duration provided in the reservation (early return).
–In case you want to keep the vehicle for a few more days, you should warn the agency as well as paying extra days of rental.
– No refund will be possible for any rental shorter than the duration provided in the reservation (early return).
–In case you want to keep the vehicle for a few more days, you should warn the agency as well as paying extra days of rental.
Changes in the rental contract:
– For any changes in the rental period or the agreed mileage level, you must pay an additional amount.
– If we have to take back the vehicle in a different city, you must pay extra round trip for recovery.
– If we have to take back the vehicle in a different city, you must pay extra round trip for recovery.
Penalties and costs:
– You agree to pay fines for non-compliance with traffic code, during the rental period of the vehicle.
Use of personal data:
Your personal data will be used in the following cases :
• To complete the rental contract
• To improve our service
• To prosecute the contraventions
• For claims and outstanding recovery
• If requested by the authorities
For personal and legitimate reasons, you can oppose to the processing of your data, you also have the right to modify your personal information.
• To complete the rental contract
• To improve our service
• To prosecute the contraventions
• For claims and outstanding recovery
• If requested by the authorities
For personal and legitimate reasons, you can oppose to the processing of your data, you also have the right to modify your personal information.
Insurance:
– Our Vehicles are insured against all risks. In the event of an accident, a joint or police report is mandatory.
However, a non-waivable amount remains the responsibility of the driver in the event that his partial or full responsibility is engaged, which amount will be specified on the Rental Contract at the time of rental.
However, a non-waivable amount remains the responsibility of the driver in the event that his partial or full responsibility is engaged, which amount will be specified on the Rental Contract at the time of rental.
Deposit:
horentcar requests your bank to reserve a hold against the funds of your card
– Your bank will usually present this as a pending transaction that reduces the money you have available to spend. This might appear as a debit on your statement, but it is not.
– We do not charge your card. No funds are taken from your account. when you return the car and after checking it, the hold will be released by your bank. As this was a temporary hold and not charged, the return funds will not be shown as a transaction on your statement, instead your available balance will increase.
– The time to release the hold is not within our control, it depend on your bank.
– Your bank will usually present this as a pending transaction that reduces the money you have available to spend. This might appear as a debit on your statement, but it is not.
– We do not charge your card. No funds are taken from your account. when you return the car and after checking it, the hold will be released by your bank. As this was a temporary hold and not charged, the return funds will not be shown as a transaction on your statement, instead your available balance will increase.
– The time to release the hold is not within our control, it depend on your bank.
Applicable law:
– the law applicable is that of the country of the car rental, the Moroccan law.
Online payment:
– The reservation can be partially or fully made online.
– The credit card must be in the name of the driver.
– The Credit cards accepted :visa card and master card.
Before making the payment, verify that you respect all the conditions of our car rental agency, cause a cancellation or modification may result in an additional charge.
– The credit card must be in the name of the driver.
– The Credit cards accepted :visa card and master card.
Before making the payment, verify that you respect all the conditions of our car rental agency, cause a cancellation or modification may result in an additional charge.
Cleaning fees:
– We remind you that smoking is strictly prohibited inside the car. Violation of this rule will result in a specialist cleaning fee.